Shipping Policy

1) About this Platform & Acceptance

This website and mobile application are operated by KisanShop. Throughout the site and app, the terms “we”, “us”, and “our” refer to KisanShop. We offer this platform—including all information, tools, and services—conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something through either the website or mobile application, you engage in our “Service” and agree to be bound by our Terms (including policies referenced here or available by hyperlink). These terms apply to all users of the site and app, including browsers, vendors, customers, merchants, and/or contributors of content. If you do not agree, please refrain from using the site/app or services.

2) Shipping & Delivery

2.1 General Shipping Information

At KisanShop, we strive to deliver your purchased products in the shortest time possible. All orders are processed as soon as the transaction is confirmed. Currently, we only ship within India.

2.2 Shipping Charges

Shipping charges for your order will be calculated and displayed at checkout. We offer competitive shipping rates to ensure you get the best service.

2.3 Delivery Time

Standard delivery timelines vary by your location and the specific sellers from whom the products are purchased. While we aim for timely delivery, factors like logistics constraints or peak demand can affect delivery times.

2.4 Order Tracking

Once your order is shipped, you’ll receive an email notification with tracking details. Use this information to track your shipment on the carrier’s website.

2.5 Shipping Partners

We work with reputable shipping companies to ensure your order arrives safely. Partners are selected for service quality and reliability.

2.6 Return Timing

If you’re not satisfied with your purchase, you can request a return within 2 days of receiving your order. Please see our Return & Refund Policy for detailed steps.

3) Important Information

• Please ensure your shipping address is accurate at checkout to avoid delays.
• Orders cannot be redirected to a different address once they are in transit.
• Delivery times are estimates and commence from the date of shipping, not the date of order.
• We are not responsible for damages post-delivery. Do not accept a parcel if it appears damaged or tampered with; report it to us immediately.

4) Contact Us

For any questions related to your order or shipping, please reach out to our customer service team. Your satisfaction is our top priority, and we’re dedicated to making your experience seamless from browsing to delivery.