Sumitomo Glycel Herbicide Glyphosate 41% Herbicide

contacted customer service regarding the missing bottle, and they themselves asked me to give them 2 days to resolve the issue. I waited patiently for the full 2 days as requested, but till now there has been no response, no update, and no resolution.
Why should a customer have to keep waiting and chasing customer service after following the time they were given? If you ask a customer to wait for 2 days, the least you can do is get back to them within that time. Ignoring the complaint afterwards is extremely frustrating and unprofessional.
I have also tried contacting them again, but the line keeps saying busy. This is not how customers should be treated. I urgently need either a refund for the missing bottle or a return and refund of the order at the earliest, without further delay.
The company seriously needs to improve its customer service, communication, follow-up, and accountability. The product may be okay, but the customer support experience has been very poor.

⚠️ To anyone thinking of ordering from this seller, please be careful. The product quality may be okay, but my experience with their customer service has been extremely disappointing. I ordered 6 bottles of 1 litre each and received only 5. After reporting the issue, I was told to wait 2 days, but even after waiting, there was no proper response or follow-up. Repeated calls were not answered, and the line kept saying busy.
If something goes wrong with your order, you may have a difficult time getting proper assistance. I would strongly recommend checking the seller’s customer service and return/refund policy carefully before placing an order. In my experience, the after-sales service needs serious improvement.

⚠️ To anyone thinking of ordering from this seller, please be careful. The product quality may be okay, but my experience with their customer service has been extremely disappointing. I ordered 6 bottles of 1 litre each and received only 5. After reporting the issue, I was told to wait 2 days, but even after waiting, there was no proper response or follow-up. Repeated calls were not answered, and the line kept saying busy.
If something goes wrong with your order, you may have a difficult time getting proper assistance. I would strongly recommend checking the seller’s customer service and return/refund policy carefully before placing an order. In my experience, the after-sales service needs serious improvement.

Why should a customer be ignored like this after clearly reporting a problem? This kind of customer service is extremely disappointing and shows a serious lack of responsibility and professionalism. A customer has every right to receive what they paid for and to get proper assistance when something goes wrong. Ignoring calls and failing to provide any update is not acceptable.
We now need an urgent refund for the missing bottle or a return and refund for the order at the earliest, without fail. Please take this complaint seriously and resolve it immediately. Customer service needs major improvement in communication, accountability, follow-up, and respect for customers.

The product quality is okay, and I don't have much complaint about the product itself. However, the customer service is extremely poor and seriously needs improvement. I ordered 6 bottles of 1 litre each but received only 5. We contacted customer service immediately, explained the issue, and were asked to wait for 2 days. We waited as requested, but even after 2 days there was no proper response or follow-up. We have tried calling several times, but the line keeps saying busy. There is no clear communication, no update, and no proper effort to resolve the issue. We now need an urgent refund for the missing bottle or a return and refund for the order at the earliest, without fail. Please take this complaint seriously and resolve it immediately. Customers should not have to repeatedly chase customer service for something they have already paid for.

The product quality is okay, and I don't have much complaint about the product itself. However, the customer service is extremely poor and seriously needs improvement. I ordered 6 bottles of 1 litre each but received only 5. We contacted customer service immediately, explained the issue, and were asked to wait for 2 days. We waited as requested, but even after 2 days there was no proper response or follow-up. We have tried calling several times, but the line keeps saying busy. There is no clear communication, no update, and no proper effort to resolve the issue. We now need an urgent refund for the missing bottle or a return and refund for the order at the earliest, without fail. Please take this complaint seriously and resolve it immediately. Customers should not have to repeatedly chase customer service for something they have already paid for.

The product quality is okay, and I don't have much complaint about the product itself. However, the customer service is extremely poor and seriously needs improvement. I ordered 6 bottles of 1 litre each but received only 5. We contacted customer service immediately, explained the issue, and were asked to wait for 2 days. We waited as requested, but even after 2 days there was no proper response or follow-up. We have tried calling several times, but the line keeps saying busy. There is no clear communication, no update, and no proper effort to resolve the missing bottle. Customers should not have to repeatedly call and chase support for an item they have already paid for. The company really needs to improve its customer service, communication, and complaint-handling process. Good product quality means very little when the after-sales service is this disappointing.

Very bad business service to the customers.

Very disappointing customer service. I ordered 6 bottles of 1 litre each, but received only 5 bottles. We immediately contacted customer service and explained the issue. They asked us to wait for 2 days and assured us that the matter would be addressed. However, even after 2 days, there has been absolutely no proper response. We have tried calling multiple times, but the line either stays busy or we cannot get through. There is no follow-up, no update, and no effort to resolve the missing bottle. This is extremely frustrating and shows a complete lack of concern for customers. If you cannot fulfil an order properly, at least provide proper customer support and take responsibility for the issue.

Very disappointed with this order. I received only half of the product. This is not what I paid for, and it feels like a complete waste of money. Please check your delivery process properly and provide a replacement or refund.